FAQ
Welcome to SellingThings.ca! Below are answers to some frequently asked questions about our online store.
1. What types of items do you sell on SellingThings.ca?
At SellingThings.ca, we specialize in selling a variety of used nostalgic items and Canadiana. Our inventory includes vintage toys, games, collectibles, classic books and much more.
2. How do I place an order?
Placing an order on SellingThings.ca is easy! Simply browse our website, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and then confirm your order. Once your order is placed, we’ll take care of the rest!
3. Who do you ship with?
All of our shipping is done via Canada Post. We also use reuse shipping materials whenever possible. Shipping costs vary depending on the size and weight of your order, as well as your location. Shipping options and rates will be calculated at checkout. We encourage you to add more items to your order to make shipping more cost-effective.
4. Do you ship internationally?
We do, but only to countries which provide tracking for our shipments. If you do not see any shipping options for your address when you check out, unfortunately we cannot ship to that address.
5. Is there an option to pick up my order in person?
Purchases can be picked up in Winnipeg, Canada on request. Contact us before placing your order to provide the list items you would like to purchase along with your contact info and we will get in touch with you to make arrangements for pickup and payment. There is no charge to pick up locally.
6. What payment methods do you accept?
We accept payment via credit card or PayPal. All payments are processed securely through our website’s payment gateway. Local customers picking up their orders may pay in person with debit, credit or cash.
7. Can I return an item if I’m not satisfied?
All sales on SellingThings.ca are final. However, if an item is grossly not as described, please contact us within 48 hours of receiving the item to discuss possible resolutions.
8. How can I contact customer support?
If you have any questions or concerns about your order, our products, or anything else, please don’t hesitate to contact us on our Contact page.
9. Do you buy used items or accept consignments?
While we do not currently accept consignments, we’re always on the lookout for new inventory. If you have nostalgic items or Canadiana that you think would be a good fit for SellingThings.ca, please feel free to reach out to us with more information.
10. I have something specific I am looking for. Can you let me know if you get it in stock?
For sure. Contact us to let us know what you are looking for.
We hope this FAQ section has been helpful! If you have any additional questions, please don’t hesitate to reach out to us. Thank you for shopping at SellingThings.ca!
